We want every order to be right. If something has gone wrong, please tell us — we take every complaint seriously.
How to reach us
- WhatsApp: +92 329 5790143 (fastest)
- Phone: 0329 5790143
- Email: jiyabazar8296@gmail.com
- Contact form: jiyabazar.com/contact
Please include your order number and, if relevant, photos of the item or parcel.
What happens next
- We acknowledge your complaint within one working day.
- We investigate and aim to resolve it within 5 working days.
- We will tell you the outcome and what we will do — a replacement, refund, or other fix.
Not satisfied?
If you are not happy with how we handled your complaint, reply to our message and ask for it to be reviewed by the store owner. You also have the right to contact the consumer protection authority in your province.