Where we deliver
We deliver to every city and most towns across Pakistan through our courier partners. If your area is not covered, we will contact you before dispatch.
Delivery times
- Standard delivery: 3–5 working days.
- Express delivery (major cities, where offered at checkout): 1–2 working days.
- Orders placed before 3 PM on a working day are usually dispatched the same day; later orders are dispatched the next working day.
- Remote areas, public holidays and severe weather may add 1–3 days.
Delivery charges
- Free standard delivery on orders of Rs. 3,000 or more.
- Below Rs. 3,000, a flat delivery charge is shown at checkout before you place your order.
- Express delivery, where available, is charged at the rate shown at checkout.
Cash on delivery
Cash on delivery (COD) is available on every order. Please keep the exact amount ready. For high-value orders we may call to confirm before dispatch.
Tracking your order
When your order ships, we send the courier tracking number by SMS, WhatsApp or email. You can also check its status any time on our Track order page using your order number and the email or phone number you used at checkout.
Failed or refused deliveries
The courier will try to deliver up to two times. If they cannot reach you, or the parcel is refused, it returns to us and the order is cancelled. Repeated refused COD orders may mean we ask for advance payment on future orders.
Damaged parcels
If your parcel arrives open or damaged, please take photos before opening it fully and contact us within 48 hours on WhatsApp (+92 329 5790143). We will arrange a replacement or refund.