Your privacy matters to us. This policy explains what information we collect when you shop with Jiya Bazar, why we collect it, and how we keep it safe.
Information we collect
- Order details: your name, phone number, email, delivery address and the items you buy.
- Account details: if you create an account, your login email and a securely encrypted password.
- Messages: anything you send us through the contact form, email or WhatsApp.
- Basic usage data: anonymous information such as pages visited and device type, to help us improve the site.
How we use it
- To process, deliver and support your orders.
- To send order updates by SMS, WhatsApp or email.
- To answer your questions and handle returns.
- To send offers and new arrivals — only if you opt in. You can unsubscribe at any time.
Who we share it with
We share only what is needed with the courier delivering your order and with payment providers when you pay online. We never sell or rent your personal information.
How we protect it
Our website uses an encrypted (HTTPS) connection. Passwords are stored encrypted and card details are handled by our payment partner — we never see or store them.
Your rights
You can ask us to show, correct or delete the personal information we hold about you. Email jiyabazar8296@gmail.com and we will respond within 7 working days.
Cookies
We use essential cookies to keep you signed in and remember your bag, and anonymous analytics to understand how the site is used.
Changes
We may update this policy from time to time. The latest version will always be on this page.